Tahoe Totes Privacy Policy

Last Updated: November 25, 2025

At Tahoe Totes, we respect your privacy. Here’s the simple breakdown:

1. What we collect

We collect only what we need to serve you:

Your name, contact info, and addresses
Order and delivery details
Basic website analytics (pages visited, device type, etc.)
Cookies to help the website run properly

2. What we do with your info

We use your info to:

Deliver and pick up your totes
Communicate about your order
Improve the website and service
Send marketing emails only if you opt in

3. How we protect it

We use reasonable security tools and practices to protect your information. No system is perfect, but we work hard to keep your data safe.

4. Who we share it with

We do not sell your data. We only share what’s necessary with trusted partners who help run our service (payments, hosting, delivery tools). We may share information if required by law.

5. Your rights

You may:

Request your information
Correct it
Ask us to delete it (unless we must keep it for legal reasons)
Opt out of marketing anytime

6. Children

We don’t knowingly collect personal information from children under 13.

7. Updates

We may update this policy. The “Last Updated” date tells you when it changed.

8. Contact Us

Ops Finest LLC dba Tahoe Totes

Email: info@tahoetotes.com

Phone: 775-53-TOTES

At Tahoe Totes, we respect your privacy. Here’s the Full Legal Privacy Policy:

1. Introduction

At Ops Finest LLC dba Tahoe Totes (“Tahoe Totes,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data.

2. Information We Collect

2.1 Personal Information

When you place an order, create an account, request a quote, or contact us, we may collect:

Name
Email address
Phone number
Billing information
Delivery or pickup address
Additional details you voluntarily provide

2.2 Usage Data

We automatically collect certain data when you interact with our website or services, such as:

IP address
Browser and device information
Operating system
Pages viewed and time spent
Referring URLs
Actions taken on the website

2.3 Cookies and Tracking Technologies

Cookies help us:

Remember choices and preferences
Keep items in your cart
Analyze site performance
Improve user experience

Cookies can be managed or disabled in your browser settings.

3. How We Use Your Information

We use the information we collect to:

Process and manage your orders
Provide rental totes and related services
Schedule, confirm, and communicate delivery/pickup details
Improve our website and services
Maintain internal business records
Respond to your messages or support needs
Send optional promotional emails (only if you opt in)
Comply with legal obligations

4. How We Protect Your Information

We apply commercially reasonable security measures, including:

Encryption where appropriate
User authentication controls
Restricted access to customer information
Regular monitoring of website security

Despite these efforts, no method of transmission or electronic storage is 100% secure.

5. Sharing Your Information

5.1 Service Providers

We may share limited information with third-party providers who help us operate our business, such as:

Payment processors
Website hosting platforms
Analytics providers
Email and communication tools
Customer service tools
Delivery and routing tools

These providers may only use your information to perform tasks on our behalf.

5.2 Legal Compliance

We may disclose your information if required by:

Law or regulation
Court order
Government request
Actions to protect our rights, customers, or property

5.3 Business Transfers

If Tahoe Totes is involved in a merger, acquisition, or asset transfer, your information may be transferred as part of that transaction.

6. Your Rights and Choices

You have the right to:

6.1 Access

Request a copy of the personal information we hold about you.

6.2 Correction

Request that we correct or update inaccurate information.

6.3 Deletion

Request that we delete your data, unless we must keep it for:

Legal obligations
Fraud prevention
Transaction records

6.4 Marketing Preferences

Opt out of marketing emails at any time by:

Clicking “unsubscribe” in our emails
Contacting us directly

6.5 Cookies

You may adjust your browser settings to control or reject cookies. Requests may require verification of your identity to protect your data.

7. Third-Party Links

Our website may include links to third-party sites not operated by Tahoe Totes. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies individually.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If we discover that we have received personal information from a child under 13, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may revise this Privacy Policy over time. When updates occur, the “Last Updated” date will be modified. Your continued use of our services signifies acceptance of the updated policy.

10. Contact Us

For questions, concerns, or privacy-related requests: